GigTaker ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
1. Information We Collect
a. Personal Information
We may collect the following information when you use GigTaker:
- Full name
- Email address
- Phone number
- Profile information (such as profile photo and ratings)
b. Location Data
We collect precise location data (such as GPS coordinates) to enable core app features, including matching users and facilitating deliveries.
c. User Content
We may collect content you provide within the app, such as photos related to deliveries (e.g., package images).
d. Limited Device Information
We may collect basic device information (such as device type and operating system) strictly for app functionality and performance purposes.
e. Communications
If enabled, we may collect information related to communications within the app (such as support requests or messages between users).
2. How We Use Your Information
We use your information solely to provide and improve the core functionality of GigTaker, including:
- Creating and managing user accounts
- Matching senders with delivery providers (GigTakers)
- Enabling deliveries and real-time tracking
- Facilitating communication between users
- Sending important notifications (e.g., verification codes, delivery updates)
- Maintaining safety, preventing fraud, and ensuring platform integrity
- Improving app performance and reliability
3. Location Usage
GigTaker uses location data strictly for app functionality, including:
- Connecting users with nearby delivery providers
- Enabling real-time delivery tracking
- Improving service efficiency
You may disable location services in your device settings; however, some features of the app may not function properly.
4. Sharing of Information
We do not sell your personal data.
We only share information in the following limited cases:
- With other users: Only necessary details required to complete deliveries (e.g., name, contact, address)
- With service providers: Such as cloud hosting or messaging services that support app functionality
- For legal reasons: If required by law or to protect rights, safety, or prevent fraud
We do not use your data for third-party advertising or tracking purposes.
5. Third-Party Services
We may use third-party services (such as authentication providers or messaging services) to support app functionality. These services may process data in accordance with their own privacy policies.
We do not share your data with third parties for advertising or marketing purposes.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary to:
- Provide and maintain our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of certain communications
To exercise these rights, contact us at: admin@gigtaker.com
9. Children's Privacy
GigTaker is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: admin@gigtaker.com
By using GigTaker, you agree to this Privacy Policy.